The Shin-Etsu Polymer Group is building and strengthening our quality assurance systems. We believe that high quality and stable supplies are indispensable to providing our customers with safe, secure products. To that end, we are aiming to improve customer satisfaction according to our quality policy.
Through its manufacturing operations, the Shin-Etsu Polymer Group contributes to society by providing high quality products that are trusted by customers.
1 The Group endeavors to improve customer satisfaction by constantly working to incorporate market demands in its products.
2 The Group aims to continue to be a “company of choice” through unceasing efforts to improve its technologies and enhance quality.
3 The Group implements thorough field management and continues to supply consistently high quality products.
4 We will obey laws and regulations so that we remain a corporate group that is trusted by society and customers.
The Group’s quality assurance system is based on ISO9001 (international standard of quality management systems). Plants in Japan and overseas have been certified. Also, plants for automotive and medical equipment parts have acquired IATF16949 and ISO13485 certifications, which additionally support requirements from these particular industries, building up systems for seeking continuous quality improvements.
